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Frequently Asked Questions

There is no road access to St. Nicholas Street.

If you are coming from further afield and need to drive the nearest place to park is at The Galleries (which also includes parking for blue badge holders).

The Galleries car park opening hours:

Monday – Saturday
First entry: 6.30am
Last entry: 10pm
Last exit: 11pm

Sunday
First entry: 8.00am
Last entry: 5pm
Last exit: 6pm

If you want more ideas for parking, here are some other options:

  • NCP Car Park – Nelson Street

  • College Street Car Park

  • The Grove Car Park

  • Welsh Back 

  • Tables of 5:
    • Available anytime, any day of the week.
  • Tables of 6:
    • Available anytime from Monday to Thursday.
    • On Friday, Saturday, and Sunday, only available for lunch or at 5:00 pm.
  • Tables of 7 & 8:
    • Available anytime from Monday to Thursday.
    • On Friday and Saturday, available for lunch or at 5:00 pm.
    • On Sunday, available for lunch only (by 1:00 pm latest).
  • Tables of 9 or More:
    • Monday to Saturday: Available only for lunch bookings, with the latest booking at 1:00 pm.
    • Sunday: Available until 4:00 pm.

If you would like to book a large table please email the booking office and we will get back to you as soon as possible. bookings@mugshotrestaurants.com

Important Notes:

Pre-orders are always needed for tables larger than 7.
For larger bookings on Monday and Tuesday during lunch, the venue is closed, so it would require a special arrangement or venue hire. We don’t usually allow private hire at Mugshot however if you are interested please send an email to: events@roundtheclockandco.com 

At Mugshot, we welcome families and are pleased to offer high chairs as well as a few tables with space to accommodate a pram or buggy. To ensure you are seated at the most suitable table, please let us know your needs in advance.

Children are welcome to dine with us, and we offer kid-friendly options such as a minute steak or a Margherita pizza. While we are happy for children to enjoy the hot stone experience, it is crucial that they do so under the strict supervision of an adult. It is the responsibility of the accompanying adult to ensure that children do not touch the hot stones and remain seated at all times to prevent accidents. For their safety and the safety of our staff, we kindly ask that children do not run around the restaurant.

Your cooperation is greatly appreciated in helping us maintain a safe and enjoyable environment for all our guests.

All of our Irish steaks are certified Halal. However, we also offer non-Halal options, so there is a possibility of cross-contamination. Please keep this in mind when making your reservation, and be sure to mention it in your booking comments or inform a member of our staff.

The charge you may have received is a no-show fee. As mentioned during the booking process, card details are required to secure your reservation, and a £20 per-person fee applies if you cancel within 24 hours of your booking or do not show up. We allow a 15-minute grace period on Fridays and Saturdays for no-shows, after which the reservation is cancelled, and the fee is applied.

If you believe this charge was made in error, please let us know, and we will be happy to review your case.

We’re famous for our hot stone dining because it combines exceptional quality meat with a memorable and engaging experience.

Our staff is fully trained to guide you through the process, ensuring that you feel comfortable and enjoy every moment. Before your meal reaches your table, we sear the meat on our grill, bringing it up to temperature and cooking it to a perfect rare steak. All the hard work is done for you— all you need to do is finish it off to your preferred level of doneness.

If you’d prefer not to handle the cooking yourself, just let us know, and we’ll take care of it for you!

Wagyu is available at Mugshot on a limited basis. To stay informed about our next offering, we encourage you to sign up for our mailing list by completing the form at the bottom of our website.

When Wagyu is available, you will be notified and can make a reservation. We will provide details on the available cuts, weights, and prices as soon as they are confirmed. Please note that reservations are on a first-come, first-served basis. Once you select your preferred cut, we will require a deposit of half the payment to secure your booking, which will be deducted from your final bill.

While we do not offer complimentary birthday items, we are pleased to assist with special requests. Through our booking team, you can arrange for personalised touches such as banners, balloons, flowers, cakes, and more. Please let us know your preferences in advance, and we will do our best to accommodate your needs. 

Please send an email over to bookings@mugshotrestaurants.com to organise this. 

Mugshot Restaurant is part of Round the Clock & Co, a family-run, Bristol-based hospitality group. As a small independent business, we operate several venues on St. Nicholas Street, including Asian BBQ Bristol, The Library, and The Archive. With exciting new ventures like Mary Le Port Hotel and a Mugshot in Cardiff on the horizon, we’re still learning and have a small team steering the ship. We value your feedback, so if you encounter anything we can improve upon, please let us know!

More information about Round The Clock & Co. 

At Mugshot, we aim to maintain a smart and comfortable atmosphere. While we don’t enforce a strict dress code, we do ask that guests avoid wearing costumes or bringing hen/stag party apparel into the restaurant.

Yes, you do need to book a table at The Library separately, even if you have a reservation at Mugshot. The Library is a different venue with its own booking system. To reserve a table, please visit The Library’s website. While we try to give priority to Mugshot diners, this does not guarantee a table at The Library.

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Fill out the form below and a member of our team will get back to you as soon as possible. 

The most amazing dining experience I have ever had. I have been a number of times and I am not sure it will ever be topped as my favourite restaurant. The decor is great, the staff are always super friendly and attentive. The food is next level, couldn't recommend enough.
D Lilly My favourite restaurant, ever!
Amazing service from Sorcha! Thank you! We loved the concept that you have a hot stone where you can cook your steaks yourselves! Such a great ambience and vibes! We definately would come back again for more! Thank you so much for a great time!
Ann MaddiesSteak Galore!
It's been a while but im back with a corker of a recommendation @ mugshotrestaurants based in Bristol city centre
• This place was incredible!!
The food was 10/10.
The service was 10/10.
The atmosphere was also 10/10!
If you enjoy a good steak & cocktails, I highly recommended this place!! You get to cook your steak just how you want it, right in front of you!
Tristan PSteak , this is the place!
After tipping off my daughter following a couple of meals I've had at Mugshot, her boyfriend booked a table for their anniversary. I had been raving about it for ages. I'd been unable to get a present for them in time so quickly called the restaurant prior to their booking to arrange / pay ahead for some drinks. The staff member I spoke to helped me arrange the anniversary surprise with literally half an hour to spare! My daughter and her boyfriend came back buzzing from the service and of course, the amazing food! If you haven't been, you need to! PS: dripping sauce is probably the best on the planet!
Ash BExcellent food and service!
Best steak house we've ever visited. Such a fun experience but the staff and service is truly epic. As out of towners I urge you to visit mugshot!!
AryanHoly crapoly!
Went to mugshot this week with my family for my 18th birthday, we first went to The Library cocktail bar which is linked with mugshot. Was genuinely amazing. Shyam was the best waiter and the food was to die for. Will definitely be returning!!!
Izzy WBest Food I’ve Eaten in my Life!!
My partner and I are in absolute awe at this restaurant! The single best steak experience of our lives. The butters are divine, and every bite you sear yourself is just as great as the last. Sorcha (I hope I've spelt it right!) was an excellent waitress as well! We were booked somewhere else for our 6 year anniversary in October... but we're definitely second guessing now
Thea RBest steak date EVER!
The food was absolutely f*****g fantastic- the sauces and were incredible especially the beef dripping - I’ve never experienced food like that in my life. And the unexpected cocktail bar that if you wonder isn’t a strip club lol called library is as high end as you like.

From start to finish the day just got better- it hasn’t ended yet -
Scott SThe food was absolutely f*****g fantastic
The whole experience was fantastic, the staff are lovely, location, music and decor is great too. For the food we had the caveman bouf and a bottle of Malbec and it was honestly one of my favourite dining experiences if not my favourite. Beautiful meat, lovely sauces and good fun with the hot stones. Downstairs was a little stuffy but it was a hot day so to be expected. Would go again and recommend to anyone I like. 10/10
Sam EMust do experience
What an experience ! The steak comes out blue on a hot stone, you choose 2 butters to cook your steak in, and cook them at the table on the hot stone. It is a really fun concept and made dinner different. The food it’s self was amazing, we had Camembert and pork bites to start, they were perfectly cooked and tasted delicious. All the waiting staff and management were very accommodating and friendly you never went without. Would definitely recommend this dining experience!
GraceSuch an interesting night would definitely recommend !!!
There are so many options of places to eat and drink in Bristol, so if you're stuck for choice, trust me and choose this one! It took us a while to decide and I'm so glad we chose here. The food is incredible, lots of drinks choice, restaurant theme is so good and the staff are lovely & helpful! While you're here as well, you MUST go to their sister cocktail bar The Library just a few doors down! Amazing! We can't recommend both enough and would definitely go back. One of the highlights of our weekend away in Bristol!
EmilyTrust me, just book in and go!
Absolutely fantastic visit (as always!)! This has to be our favourite restaurant in the Bristol area by far. We have visited Mugshots on multiple occasions and it is always incredible. The staff are so welcoming, fun and knowledgeable. The food and drink is divine - the best steak ever!!!! We love the background music and general atmosphere. The only let down was a missing toilet seat in the unisex restroom - which for me (the lady) meant I had to clean the toilet bowl before I could use the facilities. Absolutely stunning food and can’t wait to be back again soon!
Nikki FIncredible food as always
As a walk-in we were lucky to get a table but we were early in the dinner session (5pm). We were received very well by the staff and looked after in a friendly and informative way without being overly familiar. Genuine and professional. The cocktails were delicious, and the whole hot stone steak experience was excellent. The food was very good quality and very tasty. A small but well balanced choice of puds was offered and we just about managed a small one! The bill was not shocking, exactly as you’d expect for great food served by good staff in a trendy city centre. Would definitely go back, and be happy to bring friends as the hot stone thing makes for a very sociable table atmosphere. We won’t chance a walk-in though, will book well in advance.
John MJohn and Janice try their luck…
A vegetarian recommending a steak restaurant might seem unusual but honestly can't remember when we last had a better meal. My husband had the ribeye, I had cauliflower but both were served on hot stones with a choice of butters and sauces so you can still get a similar experience without the meat. Great service too - Jamie was so helpful and explained everything to us as first timers and Luke makes incredible cocktails. Already planning our next visit.
Avid Eater811Incredible - treat yourself!
An amazing dining experience offering flavours that surpass any steakhouse I’ve been to in the UK. The meat quality is superb, sides and starters ever expanding and the new black garlic butter is so good. The prohibition feel to the place and classy background music are also brilliant. Have probably eaten here 5-7 times since moving to Bristol last year and the staff have always been so welcoming and friendly, adding to the experience. Adam and the team have perfected their craft and both Mugshots and their associated bar “The Library” go from strength to strength. Mugshots will always be synonymous with our time in Bristol and we will be back.
Paul BConsistently brilliant and staff second to none
Undeniably great. You think you’ve tried steak before … until you’ve had this. Not only are the staff (special mention to Alex and Amelia) incredibly knowledgeable and great to chat with they also do amazing steak. You can cook it to your own liking, the butters were intensely rich. Also the cocktail recommendations were insane go for a Pineapple Express if you like something sour and refreshing - best meal I’ve ever had. Don’t have a photo because it was too good
Ellie SThe game changer
I booked a dinner for me and my other half after a friend from work who is local to Bristol raved about Mugshot so we decided to try it. The service is exemplary with knowledgable and very friendly staff catering to your every wish. You get the table for 90 minutes which is perfect for a few cocktails and a quality steak. It’s a small venue with a 1920’s theme it felt cosy and you were looked after like everyone is their best customer. Will go again, and will probably not order steak anywhere else! Steak on hot stones is the way to go.
Jack AThe best steak you’ll ever try.
I first visited here last year for my birthday, it was so good we came back on our anniversary, and then we just had to book for Valentines because quite honestly there is no place I would have rather ate . I cannot begin to explain how GOOD the food is here, the steak just melts in your mouth, the butters and sauces just add sooo much flavour to an already delicious steak. Everything down to the chips, sweet potato fries and the Camembert which we have with our main just makes this whole experience a party in my mouth! Since our first visit I’ve basically made my whole family visit here and they all agree it’s amazing. I only wish I could afford to eat here every week because believe me I most probably would! We visited The Library for the first time too and had some lovely cocktails; this is now going to have to be a regular thing to do on our visits to Mugshot. Thank you for a lovely valentines meal and I am already looking forward to our next visit which hopefully won’t be too long away .
Danielle WMy favourite restaurant…EVER 😍
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Please read disclaimer below booking form.

Please make sure you have a confirmation email for your booking.

DISCLAIMER:

Mugshot is a hot stone restaurant, and cooking your steak at the table may produce some smoke. Ventilation is provided, but the smell of food may linger on your clothing. Please consider this when booking, as we are not responsible for any damage to clothing or belongings.

Card details are required to confirm bookings. This is not a deposit but is used to secure your table. A £20 per-person no-show fee applies if you cancel within 24 hours or fail to show up.

We allow a 15-minute grace period on Fridays and Saturdays before cancelling your reservation and charging the card used to book.

For tables of 6 or more, our 12.5% service charge is mandatory.

Please make sure you have a confirmation email for your booking.

Join the Mugshot mailing list

WAGYU NOW IN STOCK

THESE CUTS ARE ONLY AVAILABLE FROM THE 23RD – 25TH AUGUST. 

WAGYU BOOKING

THESE CUTS ARE ONLY AVAILABLE FROM THE 23RD – 25TH AUGUST. 

ALL BOOKINGS

CLICK HERE TO BOOK FOR MUGSHOT RESTAURANT AS NORMAL.

If you would like to join us for wagyu and PRE-ORDER a cut please book for the 23rd-25th and mention this in your booking comments, we can see the time and date you booked in and will contact you in that order as soon as we have the weights and prices available. 

AVAILABLE ON A FIRST COME FIRST SERVED BASIS.

If you would like to PRE-ORDER a cut please mention this in your booking comments, we can see the time and date you booked in and will contact you in that order as soon as we have the weights and prices available. 

PLEASE NOTE: that booking through this portal does not guarantee you a wagyu cut once sold out.

WAGYU BOOKING

THESE CUTS ARE ONLY AVAILABLE FROM THE 23RD – 25TH AUGUST. 

ALL BOOKINGS

CLICK HERE TO BOOK FOR MUGSHOT RESTAURANT AS NORMAL.